Nera Center Website Terms of Use
Last updated: 12 August 2026
By using the website of Nera Specialty Medical Center & Day Surgery or its electronic services, you acknowledge that you have reviewed these terms. These terms do not diminish any rights granted to you under the laws and regulations applicable in the Kingdom of Saudi Arabia.
1. Purpose of the website
The website provides information about Nera Center, its doctors, specialties, and services, as well as electronic services such as requesting and managing appointments and contacting the center.
2. Published health information
Medical, educational, and health-tool content on the website is for general awareness and is not a diagnosis, prescription, or substitute for a physician’s assessment.
You must not make treatment decisions or stop prescribed treatment based solely on website content.
3. Emergencies
Do not use website forms or tools to seek a response for a medical emergency. In urgent cases, use emergency channels and care appropriate to the situation.
4. Appointment requests
Submitting an appointment request on the website does not automatically confirm the appointment. The appointment is confirmed only after Nera Center completes its confirmation process.
5. Accuracy of information
Users are responsible for providing accurate and up-to-date information when requesting an appointment or contacting the center, especially contact details needed to complete the request.
6. Appointments, changes, and cancellation
Appointments are subject to availability and operational instructions related to the service, physician, and procedure. You may contact the center or use appointment management when available to make permitted changes.
7. Prices and costs
Final cost may vary depending on consultation, diagnosis, procedure, materials used, or insurance coverage. Patients are entitled to know expected costs before treatment begins, in accordance with applicable regulations.
8. Insurance
Acceptance of an insurance company or network at Nera Center does not necessarily mean that all services or procedures are covered under every policy category.
Coverage, pre-approvals, and co-payments remain subject to the insurance policy and related parties.
9. Payment and installment services
The center may offer payment methods or installment services through third parties. Customer eligibility and installment terms are governed by the service provider.
10. Medical outcomes
Results of examinations, treatments, and procedures vary from person to person based on many factors. Information published on the website is not a guarantee of a specific medical outcome.
11. Privacy
Personal data collected through the website is governed by Nera Center’s Privacy and Personal Data Protection Policy.
12. Acceptable use
You must not attempt to:
- Gain unauthorized access to the website or systems.
- Disrupt or misuse services.
- Use another person’s data or identity without authority.
- Send harmful or unlawful content.
13. Intellectual property
Website content, design, brand elements, and original materials are owned by Nera Center or used under license, and may not be used commercially or republished in violation of applicable rights.
14. Third-party sites and services
The website may contain links or services provided by others. Those services are subject to the provider’s own terms and policies.
15. Updates to these terms
These terms may be updated when services develop or legal requirements change. The last-updated date will be shown on this page.
16. Governing law
These terms are governed by the laws and regulations applicable in the Kingdom of Saudi Arabia.
17. Contact
For inquiries about the website or these terms:
+966564220035 contact@neramed.com